Systems & Network Engineer – MSP

HostingB2B has an open position for a Systems Network Engineer.

For the staffing of the Department MSP (Managed Service Provider) we seek an experienced computer and network technician, with at least 3 years of experience in the field of technical support of small and medium-sized companies regarding Software & Hardware Solutions.

*CVs that do not have the required relevant work experience will not be evaluated.

Job Description:

The ideal candidate should be able to support the company’s customers (daily problems in Workstations & Servers) at Hardware & Software level, without prior training and help with his knowledge in Cyber Security and Managed Services team in customer contracts.

The candidate’s daily schedule will include:

  • Supervision of Company’s Security Operation Center for security incidents
  • Supervision and problem solving for the company’s Managed customers and Partners
  • Visits for technical problem solving to customers of the company or repair technical problems remotely (Hardware/Software problems of any kind) throughout the area of Athens
  • Scheduled appointments for corporate clients, for formal testing or issuing an offer to upgrade infrastructure, network and security based on the solutions marketed by the company
  • Remotely inform partners about the company’s Services (Data Recovery, Cloud Backup, Cyber Security Solutions, Antivirus)
  • Use of a system for recording and quality control of processes (CRM)
  • Regular technical Webinars to partners and resellers of the company’s services as well as technical support of partners
  • Preparation of financial offers
  • Participation in teleconferences

Necessary Qualifications:

  • Fulfilled military obligations
  • Driver’s license
  • 3 years proven experience in supporting corporate clients & individuals
  • Ability to solve Hardware & Software problems in the client area with full autonomy
  • Ability to solve Software problems remotely using Remote Support & Phone support
  • Installation & configuration knowledge of wired and wireless IP & DHCP / DNS trouble-shooting
  • Knowledge of Firewalls, Routers & Content Filtering Solutions
  • Applied knowledge in the field of Networking (Network Engineer)
  • Design and implementation of networks
  • Firewalls programming and customization
  • Programming and customization of Switches
  • Supervision of security systems (Remote Monitoring & Management)
  • VPN design and implementation

Will also be taken into account:

  • Unemployment card in effect
  • Knowledge of English in oral and written level
  • Communication Skills
  • Knowledge of Microsoft 365 platform (Use & Management)
  • Domain Controller & Active Directory installation and configuration knowledge
  • Exchange Server setup and configuration knowledge installation and customization
  • Experience with Virtual Machines (VMware/Virtualbox/Hypervisor)
  • Microsoft SQL Server setup and configuration knowledge
  • Knowledge on Cyber Security
  • Basic knowledge of Linux systems support
  • Perseverance in impeccable customer service

Facilities

Salary: €1000-1300€ depending on qualifications

  • Company car for transportation
  • Corporate mobile phone
  • Training and certification in New Cyber Security & Cloud Backup solutions/products
  • 8-hours five days a week
  • The constantly evolving work environment

Apply for this position

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